1. Who this notice applies to
This notice applies to visitors to the InspectiVault website, prospective customers, company administrators, engineers, customer portal users and people whose details are included in inspection records.
2. Information we may handle
Depending on how you use the service, this may include:
- name, work email address, telephone number and job title;
- account identifiers and authentication events;
- company, customer, site and asset information;
- inspection responses, notes, photographs, defects and reports;
- engineer qualifications, professional details and signature images;
- support enquiries, audit activity and technical diagnostic information.
3. How information is used
Information is used to provide and secure the service, connect users to the correct organisation, generate reports, deliver customer access, respond to enquiries, investigate problems and maintain an appropriate activity history.
4. Our role and lawful basis
For most inspection content, the subscribing company decides why the information is processed and InspectiVault acts as its service provider. For website enquiries, account administration, service security and our own business records, the InspectiVault operator may act as controller. Relevant lawful bases may include contract, legitimate interests, legal obligation and consent, depending on the context.
5. Service providers
Carefully selected providers may support authentication, hosting, databases, file storage, communications and operational monitoring. They may only process information for the agreed service and subject to the applicable contractual safeguards.
6. Retention
Information is retained for as long as needed to provide the service, meet contractual or legal requirements, preserve required inspection history and resolve disputes. Retention requirements can differ between account data, inspection records, issued reports and support information.
7. Your rights
Depending on the applicable law, individuals may have rights to access, correct, erase or restrict personal information, object to particular uses, request portability or withdraw consent. Requests concerning an employer or inspection company's records may need to be handled by that organisation.
8. Contact
For privacy questions, email contact@motobomb.co.uk. Include enough information for the relevant account or organisation to be identified without sending unnecessary sensitive information.